Host/Hostess Phoenix Buffet - 4.0 Fargo, ND Job Details Part-time | Full-time From $16 an hour 9 hours ago Benefits Employee discount Qualifications Basic math Host/hostess experience Numeracy Cash register Appointment scheduling Full Job Description Job Overview We are seeking an energetic and welcoming Restaurant Host/Hostess to be the first point of contact for our guests. In this dynamic role, you will create a positive and memorable dining experience by managing reservations, greeting guests, and coordinating seating arrangements. Your enthusiasm and organizational skills will set the tone for a vibrant atmosphere, ensuring smooth operations and guest satisfaction from the moment they arrive until they leave. This paid position offers an exciting opportunity to be part of a lively hospitality team dedicated to delivering exceptional guest services. Responsibilities Greet guests warmly upon arrival, providing a friendly and professional first impression Coordinate seating arrangements to optimize table turnover while maintaining guest comfort Answer incoming phone calls with excellent phone etiquette, providing information and taking reservations as needed Maintain organized waitlists and communicate wait times clearly to guests Assist with guest inquiries regarding menu items, specials, or restaurant policies, demonstrating strong communication skills Support food safety and sanitation standards by ensuring cleanliness in the host station area Collaborate with servers and kitchen staff to ensure seamless guest flow and exceptional service experience Qualifications Previous host/hostess experience in a fast-paced restaurant or food service environment preferred Strong customer service skills with a positive attitude and professional demeanor Familiarity with restaurant reservation management systems such as Aloha POS or Micros POS is highly desirable Excellent communication skills, both verbal and written, including phone etiquette Basic math skills for handling reservations, waitlist management, and guest billing procedures Organizational skills to manage multiple tables, reservations, and guest requests efficiently Knowledge of food safety standards and hospitality best practices is a plus Experience with POS systems like Aloha POS or Micros POS is advantageous Hospitality or hotel experience can enhance your ability to deliver guest relations excellence Join us in creating memorable dining experiences by providing outstanding guest services in a lively, welcoming environment. Your enthusiasm and professionalism will help foster a vibrant atmosphere where every guest feels valued from arrival to departure.

Pay:

From $16.00 per hour

Benefits:

Employee discount

Work Location:

In person