Job Summary We are seeking an energetic and welcoming Host / Takeout Attendant to join our dynamic team! In this role, you will be the first point of contact for our guests, providing exceptional customer service both in person and over the phone. Your enthusiasm and organizational skills will ensure a smooth and enjoyable experience for every guest, whether they're dining in or ordering takeout. This position offers an exciting opportunity to be a vital part of a lively hospitality environment, helping to create memorable experiences through friendly interactions and efficient service. Responsibilities Greet guests warmly upon arrival and manage waitlists with efficiency using restaurant table management systems such as Aloha POS or Micros POS. Assist guests with reservations, walk-ins, and seating arrangements, ensuring optimal table utilization. Handle takeout orders accurately by processing phone and online orders using POS systems, ensuring timely preparation and pickup. Communicate clearly with kitchen staff and delivery personnel to coordinate order fulfillment and delivery times. Maintain a clean, organized host station and dining area, adhering to food safety standards at all times. Answer incoming phone calls professionally, providing information about menu items, reservations, and wait times while practicing excellent phone etiquette. Support guest relations by addressing questions or concerns promptly, ensuring a positive experience from start to finish. Skills Proven experience as a host/hostess or takeout attendant in a restaurant setting with strong customer service skills. Familiarity with restaurant reservation management and table management systems such as Aloha POS or Micros POS. Excellent communication skills, including phone communication and proper phone etiquette. Strong organizational skills to manage multiple tasks efficiently during busy periods. Basic math skills for handling orders, payments, and POS transactions accurately. Knowledge of food safety standards and proper sanitation procedures. Experience with POS systems like Aloha POS or Micros POS is preferred. Ability to work well under pressure while maintaining a friendly demeanor in a fast-paced environment. Hospitality-minded attitude with a focus on guest relations and creating welcoming atmospheres. Join us as a Host / Takeout Attendant and become an essential part of our vibrant team dedicated to delivering outstanding guest experiences!

Pay:

From $1.00 per hour Expected hours: 5.0 - 20.0 per week

Work Location:

In person