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Host/Hostess
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Based on Nevada data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$32,576 / year median in Nevada
+14% projected growth
Job Description
Host/Hostess West Texas Chophouse - 2.6 Henderson, NV Job Details Part-time 6 hours ago Qualifications Writing skills Full Job Description
JOB SUMMARY
: Greets, engages and seats all Guests in a warm and friendly manner, making a WOW first impression. Assists in maintaining the overall Guest flow of the restaurant. As Guests are departing, inquire about their experience, thank them for dining with us, and invite them back. To perform side duties including, but not limited to, answering the phone, bussing tables, washing dishes, expediting orders and running food. Maintains regular and consistent attendance and punctuality.
PRINCIPAL ACCOUNTABILITIES
Greets, engages, and seats the Guest in a timely and controlled manner. Accommodates any special needs, (i.e., boosters, highchairs, disabilities, large parties, etc.). Opens doors for arriving and departing Guests. Consistently explains features and limited time offerings. Manages the Wait List as needed, quoting accurate times. Provides assistance to servers. Maintains clean and organized work and entry areas, including windows, floors. Checks the overall cleanliness of the restrooms every 30 minutes. Understands and accurately uses the P.O.S. (point of sale) system to clock-in/out, to process/input orders and complete end of shift procedures.
QUALIFICATIONS
Education:
High School graduate or equivalent preferred
Experience:
Previous host/ hostess experience preferred
Skills/Competencies/Certifications:
Ability to wipe down table tops, table legs, pick up debris off of the floor, and wipe down booth seats in all areas of the restaurant Reading, writing and superior communication skills required Communicates with Guests demonstrating confidence, creating a friendly, relaxed atmosphere
PHYSICAL REQUIREMENTS
Activity Frequency
• Comments (i.e. max #. lbs, % of Activity Frequency
• Comments (i.e. max #. lbs, % of time) Balancing Infrequently Pulling Infrequently Carrying Daily 25+ pounds Pushing Infrequently Climbing Infrequently Reaching Daily High shelves Crawling Infrequently Reach Above Shoulder Daily High shelves Crouching Daily Low shelves Repetitive Foot Movement Infrequently
JOB TITLE
Host (ess)
JOB CODE
Depth Perception Infrequently Repetitive Hand Movement Hourly POS system/serving utencils Fine Manipulation Infrequently Seeing Hourly Grasping Daily Sitting Infrequently Handling Hourly Speaking Hourly Hearing Hourly Standing Hourly Shifts of 8+ hours Kneeling Daily Stooping Daily Lifting Daily 25+ pounds Walking Hourly Shifts of 8+ hours
Mixing Infrequently Twist Hourly Frequency :
hourly / daily / weekly / occasional / infrequently Environmental Condition
• Comments Inside/Outside Variable Restaurant environment, freezer, ovens; Outside to take out trash Cold/Heat Variable Restaurant environment, grill, freezer, ovens; Outside to take out trash Wet/Dry Variable Restaurant environment Noise/Vibrations Variable Restaurant environment Hazards Variable Restaurant environment: knives, grill, fryer Fumes/Dust/Odor Variable smoke, cleaning chemicals, kitchen odors (spices, meat), grill / fryer
Condition:
normal / none / extreme / variable Other Factors Comments e.g. travel Up to 15%. May deliver full service catering.
Brand:
West Texas Chophouse Address:
651 Mall Ring Circle Henderson, NV - 89014
Property Description:
West Texas Henderson Property Number:
0004