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Host
Career Insights for Host / Hostess
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Scorecard
Based on New York data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$31,558 / year median in New York
+21% projected growth
Job Description
Host Simply Crepes at Bay Road Webster, NY Job Details Part-time | Full-time $14 - $18 an hour 18 hours ago Qualifications Cleaning and sanitation procedure implementation Visitor query response Cash amount verification Food service health code compliance Sales transaction processing Table assignment Greeting customers Answering guest questions Cash register operations Check payment processing Payment processing in food service Phone call management Guest rapport building Entry level Full Job Description Our mission is simple. We create memories by delivering progressively traditional, handcrafted craveable food, in a warm, captivating environment that you'll want to share with friends and family. A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive. Job Duties Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name Use visual cues to seat guests in either the bar or dining area depending on their preference Answer incoming calls to the restaurant and provide appropriate service Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate Tend to special guest needs and requests Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door). Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders Contribute to team effort by accomplishing related results as needed Working at Simply Crepes at Bay Road Health insurance