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Haute Donuts
Host/Hostess
Entry-Level JobVerifiedNo experience needed
Career Insights for Host / Hostess
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Scorecard
Based on Ohio data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$26,924 / year median in Ohio
+8% projected growth
Job Description
Job Overview We are on the lookout for a welcoming and organized Host/Hostess to create a positive first impression for our guests. In this role, you'll manage reservations, greet visitors, and ensure smooth seating arrangements. If you love interacting with people and thrive in a lively environment, this position is perfect for you! Duties Welcome guests warmly and assist with seating arrangements to ensure a comfortable dining experience. Manage restaurant reservations efficiently using reservation management systems. Experience with Toast POS preferred. Answer phone calls with professionalism, providing information about wait times and reservation details while practicing excellent phone etiquette. Maintain organization of the waiting list and communicate effectively with guests about their status. Support the front-of-house team by coordinating table assignments and managing guest flow during busy hours. Ensure cleanliness and tidiness of the host stand area, adhering to food safety standards. Assist with guest inquiries, special requests, and provide exceptional guest services to foster positive relations. Skills Previous experience as a host/hostess or in food service is highly desirable. Strong communication skills, both verbal and written, with an emphasis on friendly customer interaction. Knowledge of restaurant reservation management systems such as Open Table is a plus. Excellent organizational skills to handle multiple tasks efficiently during busy periods. Basic math skills for managing reservations and seating calculations accurately. Familiarity with POS systems and restaurant table management tools. A hospitable attitude with a focus on guest relations, hospitality, and creating a welcoming atmosphere. Join us as a Host/Hostess and be part of an energetic team dedicated to delivering memorable dining experiences from the moment guests walk through our doors!