Jetty Host

Jetty Host Holiday Inn Express - Sheraton - DoubleTree Cuyahoga Falls, OH Job Details Seasonal $14 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) matching Qualifications Guest relations Phone communication Upselling Greeting customers Bussing Expediting Balancing end-of-day transactions Entry level Client interaction via phone calls Full Job Description Summary Greet guests warmly as they arrive in the restaurant. Seat promptly and engage in light conversation. Answer telephone calls, make reservations, take room service orders, etc. Know the menu, properly describe food items, upsell, explain hours of operation, etc. Assist the servers or bussers when busy; may expedite food orders. Cash out tickets, balance draw, complete and balance reports at end of shift. Manage challenging situations with tact and diplomacy, offering solutions. Communicate professionally and maintain a positive, cheerful attitude during busy and slow periods. Skills/Requirements Customer service experience required Prior food service experience preferred Ability to multi-task; manage in person contact and telephone calls Genuine enjoyment in helping others Excellent verbal and nonverbal skills; smile Must be available weekends and holidays Benefits All Employees are eligible for a Complimentary Meal when working 4 or more hours and may receive Discounted Hotel Rooms nationwide. Additionally, Fulltime Employees are eligible for Health and Dental insurance, 401(k) Matching Retirement Plan, Paid holidays, Vacation, Sick time, and more. Seasonal position for The Jetty, our patio bar. Potential to move inside when the season ends.