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Sen Thai Noodles & Hot Pot

Host

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Job Description

Job Overview We are seeking a dynamic and welcoming Host to join our vibrant hospitality team! As the first point of contact for our guests, you will create a warm, inviting atmosphere that sets the tone for an exceptional dining experience. Your energetic personality, excellent communication skills, and organizational prowess will ensure every guest feels valued from the moment they arrive. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a lively and friendly environment. Responsibilities Greet guests with enthusiasm and professionalism, ensuring they feel welcomed and appreciated. Manage restaurant reservations efficiently using our table management system (Tock and Toast) Answer incoming phone calls with courtesy, providing information about wait times, reservations, and general inquiries while maintaining proper phone etiquette. Organize and coordinate seating arrangements to optimize restaurant flow and guest satisfaction. Assist with guest services by addressing special requests, accommodating seating preferences, and resolving any concerns promptly. Maintain cleanliness and organization at the host stand, including updating reservation logs and managing waitlists accurately. Support food safety standards by adhering to hygiene protocols during guest interactions and table management. Skills Proven experience as a Host or Hostess in a restaurant or food service environment. Excellent customer service skills with a friendly, positive attitude. Effective communication skills, both verbal and written, with the ability to handle phone communication professionally. Basic math skills for managing reservations, waitlists, and guest counts accurately. Organizational skills to manage multiple tables and guest requests efficiently. Knowledge of food safety practices and hospitality standards to ensure a safe dining environment. Join us in creating memorable experiences for every guest by bringing energy, professionalism, and a genuine passion for hospitality!
Pay:
$16.00 - $18.00 per hour Expected hours: 8.0 - 12.0 per week
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements