HumanGood community is seeking a warm, service-oriented Host to welcome residents, families, and guests in our senior living community. In this hospitality-focused role, you will greet and seat diners, manage reservations and waitlists, coordinate with servers, and ensure dining rooms are clean, safe, and comfortable. You'll provide courteous support to older adults, assist with special events, and respond to questions with patience and respect. Ideal candidates bring strong customer service skills, clear communication, reliability, and a passion for supporting the dignity, independence, and enjoyment of senior residents every day. Responsibilities Warmly greet and seat residents, families, and guests in the dining areas Manage reservations, waitlists, and table assignments to optimize flow and service Communicate guest needs and special requests to servers and dining staff Maintain cleanliness, organization, and safety in lobby and dining spaces Provide courteous assistance and directions to residents and visitors Support special events and activities in dining and common areas Respond to questions and concerns with patience, respect, and professionalism Collaborate with care and hospitality teams to support resident satisfaction Follow community, safety, and infection-control policies and procedures Required Skills Customer service Front-of-house operations Reservation management POS or dining room systems familiarity Basic food safety awareness Conflict de-escalation Verbal communication Time management Team collaboration Basic computer skills