Winery Host

OPUS ONE WINERY LLC

Oakville, CA Job Details Full-time $20 - $28 an hour 3 days ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Vision insurance Gym membership Opportunities for advancement Flexible schedule Life insurance Qualifications Foreign language proficiency Food service closing procedures Table setting Management Selling wine to customers Fine dining experience Bachelor of Science Store closing procedures Retail shipping operations Greeting customers Providing information to customers Answering guest questions Bachelor's degree Table clearing and resetting Physical inventory counts for inventory management Beverage recommendations Public relations Guest rapport building POS systems Guest direction assistance Balancing end-of-day transactions Entry level Retail sales Full Job Description

COMPANY OVERVIEW

Created in 1978 by Baron Philippe de Rothschild and Robert Mondavi, Opus One remains committed to realizing our founders' dream of bringing to life one unique wine that expresses the seamlessly blended personality and character of each family. With a great sense of pride in our work to realize this dream, the people of Opus One bring profound dedication and unsurpassed attention to detail in our daily work. We care deeply about the quality of our relationships within the winery, with our trade partners and with our customers.

POSITION SUMMARY

Reflecting the spirit, grace and uncompromising hospitality of the Founders, the Winey Host welcomes visitors into our Courtyard Tasting Room and shares information about our vineyards, our wine, and the history of Opus One. Calm and courteous, the Host offers professional customer service with a gracious demeanor going above and beyond to create special and lasting relationships with our guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned. Greets guests upon arrival in the Rotunda when possible and escorts them to the tasting room. Offers a warm welcome to all guests and spends the first few minutes getting to know the guests. Actively listens to guests to determine what they are interested in and want to know more about prior to telling our story in an engaging and natural way. Serves wines to guests in our Courtyard Tasting Room, while explaining what makes our wine unique and special, and accurately describing vintages of Opus One. Checks on guests as they taste through their wines and provides additional information regarding our wines, winemaking and history and answers any additional questions the guest may have. Facilitates retail bottle sales and shipping orders using the Commerce7 POS System. Supports team members with anything they may need to ensure the guest experience flows seamlessly at all tables. Assists setting up and clearing all tables throughout the course of the day. Stocks the Courtyard Tasting Room with all collateral, bags, gift boxes and breadsticks at the beginning and end of each business day. Takes inventory of wine and provides counts to the Supervisor at the beginning and end of each business day. Works with another guest relations team member counting the cash drawers to ensure the accuracy of the drawers at the beginning and end of each shift. Ensures that various areas visited by the public are available, appointed, and meticulously maintained. Closes down and prepares the tasting room for the next business day. Maintains, updates, and expands knowledge of viticulture and enology by participating in educational trainings offered by Opus One and by outside sources. Speaks knowledgeably about all Opus One representatives, history, and vintages offered for sale at the winery to better assist guests in the selection of wine or wine-related items.

QUALIFICATIONS

Two to Four (2-4) years' experience working at a winery or wine-related business. Comprehensive wine knowledge. Strong retail sales/public relations skills and experience (luxury environment preferred). Understanding, desire, and ability to represent Opus One in order to promote our wine and image. Must be at least 21 years of age

PREFERRED QUALIFICATIONS

Fluency in other languages. Restaurant service or management experience preferred, specifically in fine dining. Knowledge of viticulture, winemaking, wine marketing, and/or wine tasting preferred. BA/BS degree.

OUR DEDICATION TO YOU

Values and Culture Daring to

Lead Culture:

A commitment to building an inclusive workplace where everyone feels valued and respected.

Estate Stewardship:

Opus One Winery is committed to doing its part to ensure a sustainable future and improve the environmental well-being of our community.

Community Engagement:

Support for paid volunteer time, matching charitable contributions, and company volunteer opportunities.

Employee Development and Well-Being Professional Growth:

Support professional development through training and education, learning and development plans, and advancement opportunities.

Work-Life Balance:

Commitment to flexible schedules and remote work options for eligible positions. Paid Time Off, Holiday Pay and Volunteer Pay for full-time employees.

Health and Wellness:

Providing mental health resources, fitness discounts/resources, and comprehensive healthcare benefits, including 95% employer paid Medical, with 100% employer paid Dental/ Vision/ basic life coverage/ STD/ LTD for both employees and dependents.

Financial:

401(k) retirement plan with a 7% employer contribution, incentive and company bonus plan, wellness and tuition reimbursement plans

•for eligible employees. Innovation and Impact Commitment to

Innovation:

A culture that supports creativity, experimentation, and continuous improvement. Making a

Difference:

A focus on meaningful work that contributes positively to the individual, family, community, and environment.

OUR COMMITMENT SUSTAINABILITY

: Opus One Winery is committed to doing its part to ensure a sustainable future and improve the environmental well-being of our community. We will continue to ensure minimal impact by continually evaluating our environmental performance and working to improve our program whenever necessary with integrity and purity of focus.

COMPENSATION

:

Base Compensation Range:

$20.00 - $28.00 USD hourly

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Opus One Winery is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment. The base compensation range is base salary only. In addition to base compensation, all roles are eligible for individual performance bonus and company bonus that range from role to role. Some roles may also be eligible for overtime pay. Individual compensation packages are based on factors unique to each candidate, such as skills, experience, qualifications, and tenure with Opus One. We understand that benefits are also an important piece of your total compensation package. To learn more about our total compensation package, benefits and perks Opus One Winery has to offer, please visit our careers page.