Experienced Hostess Tokyo Mizu Arlington, TX Job Details Part-time $12 - $13 an hour 16 hours ago Benefits Employee discount Qualifications Basic math Greeting customers Host/hostess experience Numeracy Venue guest services Full Job Description Job Overview We are seeking a dynamic and experienced Hostess to create a warm, welcoming atmosphere for our guests from the moment they arrive. As the first point of contact, you will play a vital role in ensuring seamless guest flow, managing reservations, and delivering exceptional customer service. Your energetic approach and organizational skills will help set the tone for an outstanding dining experience, fostering guest satisfaction and loyalty. This paid position offers an exciting opportunity to showcase your hospitality talents in a fast-paced, guest-focused environment. Responsibilities Greet guests with enthusiasm and professionalism, creating a positive first impression Manage restaurant reservations efficiently using restaurant table management systems such as Aloha POS or Micros POS Coordinate seating arrangements to optimize table turnover and guest flow while maintaining a welcoming atmosphere Answer incoming phone calls with courteous phone etiquette, assist with reservation inquiries, and provide accurate information about the restaurant Maintain organized waitlists and communicate wait times clearly to guests Support food safety standards by adhering to proper guest interaction protocols and cleanliness procedures Collaborate with servers and kitchen staff to ensure smooth service delivery and guest satisfaction Utilize POS systems for reservation tracking and guest management, ensuring accuracy in all transactions Provide exceptional guest relations by addressing questions, concerns, or special requests promptly and professionally Uphold hospitality standards by demonstrating excellent communication skills and organizational abilities at all times Experience Prior experience as a host or hostess in a busy restaurant environment is highly preferred Demonstrated food service experience with knowledge of restaurant operations and customer service principles Familiarity with restaurant reservation management tools such as Aloha POS or Micros POS systems Strong communication skills, including phone etiquette and guest interaction techniques Basic math skills for handling reservations, seating calculations, and POS transactions Experience with POS systems (Point of Sale), including Aloha POS or Micros POS platforms Knowledge of food safety regulations and best practices within hospitality settings Proven organizational skills to manage multiple tables, reservations, and guest requests efficiently Join us to be part of a vibrant team dedicated to delivering memorable dining experiences. Your energy, professionalism, and passion for hospitality will make a lasting impact on our guests' visits!

Pay:

$12.00 - $13.00 per hour

Benefits:

Employee discount

Work Location:

In person