Host Bernards Gastropub and Eatery Roanoke, VA Job Details Part-time $15 - $20 an hour 13 hours ago Benefits Employee discount Flexible schedule Qualifications Kitchen health and safety standards Guest reservation booking Food service health code compliance Phone communication Basic math Food sanitation practices Guest rapport building Client interaction via phone calls Full Job Description Job Summary We are on the lookout for a friendly and organized Host to welcome guests and ensure they have a memorable experience from the moment they arrive. This role is all about creating a warm, inviting atmosphere and managing guest flow efficiently. The ideal candidate will be personable, detail-oriented, and passionate about delivering excellent guest services in a lively restaurant setting. If you enjoy engaging with people and thrive in a dynamic environment, this could be the perfect opportunity for you! Responsibilities Greet guests warmly upon arrival and manage wait times effectively to enhance guest experience. Maintain an organized waiting list and coordinate seating arrangements with the dining team. Communicate clearly with guests via phone to confirm reservations, answer inquiries, or provide directions. Support the front-of-house team by managing guest flow during busy hours to ensure smooth operations. Uphold food safety standards and restaurant policies while interacting with guests and staff. Assist in maintaining cleanliness and organization of the host station and waiting areas. Requirements Previous experience as a host/hostess or in food service is preferred but not mandatory. Strong communication skills, including phone etiquette and clear verbal interaction with guests and team members. Basic math skills for managing reservations, wait times, and seating arrangements accurately. Familiarity with restaurant table management systems such as Aloha POS or Micros POS is a plus. Excellent organizational skills to handle multiple tasks efficiently during busy hours. A friendly attitude with a focus on delivering outstanding guest relations and customer service. Knowledge of food safety practices and hospitality standards to ensure a safe environment for all. Join our team as a Host where your welcoming personality will help create an inviting atmosphere, ensuring every guest feels valued from the moment they walk through the door!

Pay:

$15.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person