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Host
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Scorecard
Based on Wisconsin data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$27,579 / year median in Wisconsin
+4% projected growth
Job Description
Host Centraal
•4.0 Milwaukee, WI Job Details Part-time 19 hours ago Qualifications Customer communication Full Job Description Your role as a Host at a Lowlands Group Restaurant is extremely important to our success. When guests walk through our door, we have just one chance to make a first impression. This single interaction has the ability to influence their entire visit, setting them up to become either our raving fan or our harshest critic in the process. Hosts set the tone of our guests entire dining experience, which is why it is one of the most critical roles in our Cafes A good host can make or break a busy restaurant. More than just greeting, seating and answering phones, a great host prevents traffic jams and serves as the conductor of the overall flow of the restaurant. You're the organizer, the herder, and the first and last impression of the restaurant. As the front line of hospitality serving our guests, youll need to put yourselves in their shoes, and ask yourself what sort of greeting youd like to receive if you were them. Whether its your warm, welcoming hello, your friendly smile, a quick nod to acknowledge an impatient guest waiting in line, or noticing a guest on the floor who needs extra assistance, great hospitality starts with you.
Essential Functions:
Food & Beverage Quality Assurance Menu Knowledge Rotation Seating Welcoming Aware of Events & Specials Friendly & Attentive Customer Service Responsible Cash Handling Service Speed Maintain a neat, organized front-of-house environment Assist with opening/closing tasks and side work as needed Answer phones and schedule reservations with large parties
Qualifications:
Team Player Team Communication Performs assigned tasks Continuous development of food & beverage product knowledge Customer Service Skills Ability to maintain Professionalism at all times Ability to communicate clearly Ability to work well with others Ability to multi-task General Physical Demands for the
Position:
Hosts will regularly stand for long periods of time, bend, stoop, turn, lift, talk, walk, walk on uneven ground, carry and lift up to fifty (50) pounds. Team lift is required for anything over twenty-five (25) pounds or any awkward lifting.
Brand:
Centraal Address:
2306 S Kinnickinnic Ave Milwaukee, WI
•53207
Property Description:
000230
•Centraal
•
Bay View, WI Property Number:
000230