SUMMARY As a Host at The Trap Bar & Grill, you help set the tone for a lively and welcoming mountain dining experience. This hands-on front-of-house role combines guest service with active floor support, including greeting and seating guests, managing waitlists, running food, bussing and resetting tables, and helping the service team keep pace during busy periods. A key part of every employee's job is to serve as a Targhee ambassador, engaging the guest at every opportunity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

including the following. Other duties may be assigned. 1. Guest Greeting & Dining Room Flow a. Welcome guests with a warm, genuine greeting and create a positive first impression. b. Manage waitlists and seat parties efficiently to support smooth dining-room flow during high-volume periods. c. Provide accurate wait-time estimates and maintain clear, friendly communication with waiting guests. d. Serve as a knowledgeable Targhee ambassador by sharing restaurant information, menu highlights, resort information, and local tips when appropriate. 2. Floor & Service Support a. Run food promptly from the kitchen to guest tables, confirming accuracy and presentation before delivery. b. Clear, sanitize, and reset tables efficiently so they are ready for arriving guests. c. Assist servers by pre-bussing glassware, plates, and other service items throughout the shift. d. Step in where needed to help the front-of-house team maintain responsive, efficient service during busy periods. 3. Restaurant Readiness & Organization a. Keep guest-facing dining areas clean, organized, and ready for service. b. Stock service stations with necessary supplies, including clean silverware, napkins, glassware, trays, and menus. c. Help maintain an organized environment that allows servers, bartenders, and other team members to work efficiently. 4. Procedures & Service Standards a. Follow all applicable Standard Operating Procedures reviewed during training and orientation. b. Consistently support restaurant service, cleanliness, guest-experience, and operational standards.

RESPONSIBILITIES TO SAFETY

1. Protect the safety of yourself, coworkers, and Grand Targhee Resort guests. 2. Report potentially harmful equipment or unsafe conditions to your immediate supervisor without delay. 3. Report safety-related accidents and incidents to your immediate supervisor promptly. 4. Follow all company and department safety policies and procedures outlined in the Resort's Occupational Safety & Health Compliance Manual and applicable department procedures or manuals. 5. Operate equipment safely and in a manner that does not create a risk of injury to yourself or others. 6. Drive in accordance with applicable law and Grand Targhee Resort policies when driving is required for the position. 7. Follow applicable HACCP plans and departmental SOPs reviewed during onboarding and throughout the season.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

WORK SCHEDULE

Grand Targhee Resort operates seven days a week, including weekends and holidays. Work schedules and hours may vary based on business levels, and there is no guarantee of hours. Flexible scheduling may be required. Due to high operational demand during the winter season, personal time-off and shift-off requests for the winter operating period must be submitted and approved prior to the start of the ski season. EDUCATION and/or

EXPERIENCE

• High school diploma or GED preferred.
• Previous restaurant, hospitality, or customer-service experience preferred, but not required.
• Experience working in a high-volume restaurant, food-service, or ski-resort environment is a plus.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong guest service and interpersonal skills.
• Clear, friendly verbal communication.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong teamwork and willingness to assist across front-of-house operations.
• Ability to stay composed during high-volume service periods.
• Strong situational awareness and responsiveness to guest and team needs.
• Ability to maintain clean, organized, and guest-ready dining areas.

MATHEMATICAL SKILLS

Ability to perform basic arithmetic using whole numbers, fractions, and decimals, and to estimate wait times, table turnover, and seating needs during service.

LANGUAGE SKILLS

Ability to read and understand basic instructions, menus, and workplace communications, and to communicate clearly and professionally with guests and coworkers in one-on-one and small-group settings.

REASONING ABILITY

Ability to follow written and verbal instructions, make practical decisions related to seating, table flow, and guest needs, and respond appropriately to routine service challenges in a fast-paced environment.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met and may be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to stand and walk for extended periods, use hands to handle or carry items, reach with hands and arms, and communicate with guests and coworkers. The employee frequently carries food trays, bus tubs, and high chairs, must regularly lift and/or move up to 30 pounds, and occasionally lift and/or move up to 50 pounds. The position also requires close and distance vision and the ability to adjust focus.

WORK ENVIRONMENT

This position works primarily in a lively, high-volume restaurant and bar environment with moderate to loud noise levels, particularly during peak meal periods and live music. The employee may also occasionally be exposed to outdoor mountain weather. Grand Targhee Resort is an equal opportunity employer. In accordance with anti-discrimination law, GTR prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.