A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
FLEX We are currently seeking a friendly and customer-focused individual to join our team as a Full-Time Front Desk Clerk. As the first point of contact for our guests, you'll play a key role in creating positive first impressions and ensuring smooth daily operations.
Key Responsibilities:
Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival. Skillfully assign rooms based on room location, rate, room selling strategies, guaranteed room types, Marriott Reward Members, or group status, ensuring optimal guest experience. Issue room keys and provide escort instructions to the Bellhop for smooth guest arrivals. Knowledgeably respond to guest inquiries about hotel services, registration, local amenities, entertainment options, and travel directions, providing helpful recommendations. Why Join Us? Work at a premier Marriott property within the respected PCH Hotels & Resorts portfolio Comprehensive benefits: medical, dental, vision, FSA/HSA, STD/LTD, employer-paid life, 401(k) match Exclusive discounts: hotel stays, food & beverage, golf, & retail across our PCH properties & Marriott global network Employer-paid parking & optional $3 daily lunch prepared by our kitchen team Collaborative, growth-focused environment with strong support for career development Tuition Reimbursement up to $2,500 per calendar year Employee Assistance Program with 24/7 access to licensed master's level counselors who can assist with family and caregiving responsibilities, emotional wellbeing issues, financial and legal matters, health and wellness concerns, and more! If you're passionate about creating memorable experiences and thrive in a high-energy, guest-focused team, we'd love to have you join us at Renaissance Montgomery! High School or better in HS Diploma/GED. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
