Hilton Tapestry Collection Location:

Little Rock, AR Join the Only Hilton Tapestry Collection Hotel in the Little Rock Area! Are you passionate about delivering exceptional hospitality and creating memorable guest experiences? We are looking for a friendly, professional, and service-driven Front Desk Agent to join our team at the only Hilton Tapestry Collection property serving the Little Rock area. As the first and last impression of our hotel, you'll play a vital role in ensuring every guest receives genuine hospitality that reflects the unique personality of our hotel and the high standards of the Hilton brand. About Hilton Tapestry Collection Hilton Tapestry Collection is a portfolio of upscale, independent hotels that each tell their own story while providing the quality, consistency, and reliability guests expect from Hilton. Every Tapestry Collection hotel is unique, locally inspired, and committed to delivering authentic experiences with personalized service. Our guests choose us because they expect something beyond a typical hotel stay—they expect memorable service, local character, and the trusted Hilton experience. What You'll Do Welcome every guest with warmth, professionalism, and genuine hospitality. Complete guest check-ins and check-outs efficiently and accurately. Answer guest questions and provide recommendations about the local area. Resolve guest concerns quickly while maintaining Hilton service standards. Handle reservations, phone calls, and guest requests with urgency and care. Maintain accurate cash handling and daily reports. Work closely with housekeeping and maintenance to ensure exceptional guest satisfaction. Help create an inviting, clean, and organized lobby environment. What We're Looking For Outstanding customer service skills with a positive, guest-first attitude. Strong communication and problem-solving abilities. Professional appearance and dependable attendance. Ability to multitask in a fast-paced environment. Comfortable working evenings, weekends, and holidays as needed. Previous hotel or customer service experience is preferred but not required. Experience with Hilton systems (OnQ, PEP, etc.) is a plus but not required. What We Expect At our hotel, customer service isn't just part of the job—it's our culture. Every interaction should leave guests feeling welcomed, valued, and eager to return. We expect every team member to: Treat every guest like a valued visitor in our own home. Anticipate guest needs before they have to ask. Own problems and follow through until they are resolved. Represent the Hilton and Tapestry Collection brands with professionalism, integrity, and pride. Work together as one team to create exceptional experiences for every guest, every stay. Why Join Our Team? Be part of the only Hilton Tapestry Collection hotel in the Little Rock market. Opportunities for career growth within Hilton and Management Company. Hilton Team Member travel discounts worldwide. Supportive team environment. Competitive pay based on experience. Make a real impact by creating unforgettable guest experiences every day. If you're someone who believes hospitality is about making people feel welcome, valued, and cared for, we'd love to meet you. Apply today and become part of a team that's redefining hospitality in Little Rock—one guest at a time

Job Type:

Part-time Pay:

$15.00 - $16.00 per hour Ability to

Commute:

Little Rock, AR 72211 (Required) Ability to

Relocate:

Little Rock, AR 72211: Relocate before starting work (Required)

Work Location:

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