Front Desk Agent Springhill Suites by Marriott - 2.6 Goodyear, AZ Job Details Full-time From $17 an hour 12 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Qualifications Computer operation Computer literacy Computer skills Full Job Description As a Front Desk Agent , you'll be the welcoming face and the trusted point of contact for our guests. From check-in to check-out, your role is to deliver exceptional hospitality with professionalism, efficiency, and a genuine smile. The Springhill Suites Goodyear , is adding to the front desk team! You are responsible for delivering outstanding service throughout the check-in and check-out process, responding to guest inquiries, and ensuring every guest feels valued and cared for. The ideal candidate is dependable, detail-oriented, and committed to delivering exceptional guest service. You will help create a welcoming environment while maintaining accuracy in reservations, financial transactions, and front office and hotel procedures.

Key Responsibilities:

Greet guests warmly and manage check-in/out process Answer phone/email inquiries and assist with reservations Handle guest requests, issues, and room assignments Post charges, process payments, and close shift accurately Coordinate with housekeeping and maintenance teams Maintain a tidy, welcoming front desk environment

Must-Haves:

Ability to stand for full shifts Strong attention to detail and accuracy Excellent communication and customer service skills Proficient with basic computer systems Flexible schedule availability (including nights/weekends)

Nice-to-Haves:

Hotel front desk experience Familiarity with Hilton, Marriott, or similar PMS systems Bilingual (English/Spanish)

What We Offer:

Competitive hourly pay Health & dental benefits (if eligible) Hotel discounts & advancement opportunities ! Be the first impression guests remember—join our team today!

Pay:

From $17.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person