A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
Cardinal Hospitality Management is looking for a welcoming, detail-oriented Part-Time Front Desk Agent to join our team at The Winslow in Winslow, Arizona, and be the first impression for every guest who walks through the door. This part-time role is ideal for someone looking to gain or grow experience in hospitality while supporting a high-performing hotel team.
Benefits:
Competitive hourly pay Growth and training opportunities within a supportive hotel team Daily Pay option available - access your earnings when you need them
Essential Skills & Duties:
Guest Relations Be the first and last impression for every guest — approachable, attentive, and solution-focused Respond to guest questions, concerns, and special requests with professionalism and urgency Create a warm, welcoming atmosphere at the front desk at all times Provide accurate information about hotel amenities, local dining, and attractions Ensure every interaction reflects our commitment to service and satisfaction Operations Excellence Manage check-in, check-out, and reservation processes accurately and efficiently Handle cash, credit card transactions, and chargebacks in compliance with hotel procedures Submit shift reports and maintain front desk documentation Adhere to hotel security protocols, including key control and after-hours procedures Support housekeeping and maintenance coordination to resolve guest issues Follow cleanliness and safety standards for the lobby and front desk area The ideal candidate will possess the following skills and qualifications: High school diploma or equivalent preferred Previous front desk or hotel experience strongly preferred Strong attention to detail and organizational habits Strong communication and customer service skills Ability to multitask and work efficiently in a busy setting A team-player mindset and positive attitude Ability to stay composed and professional under pressure
Physical Requirements:
Stand, walk, bend, kneel, and lift throughout your shift Lift/move up to 25 pounds without assistance
Work Environment:
This is a part-time, hourly position with variable scheduling Shifts may include nights, weekends, and holidays based on hotel occupancy Fast-paced, guest-centered setting with high interaction Cardinal Hospitality Management uses E-Verify to confirm the identity and employment eligibility of all new hires. To find more information about E-Verify, click the following link: https://www.e-verify.gov/employees
