Guest Service Agent Waverley Hotels Camarillo, CA Job Details Full-time $18 - $21 an hour 1 day ago Benefits Health insurance Paid time off Employee discount Qualifications Accounting systems Customer communication Night audit Bachelor of Science Basic math In-person customer service Bachelor's degree Accounting Full Job Description We're looking for a Guest Service Agent/Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Guest Service Agent/Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Guest Service Agent/Night Auditor also reconciles all accounts, processes invoices and prepares paychecks. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Requirements Proven experience as a Guest Service Agent/Night Auditor or in a similar role, preferably in the hospitality industry Experience with accounting and facilities management software Excellent math skills An eye for detail Good problem-solving skills Strong customer service skills The ability to multitask Strong written and verbal communication skills Availability to work overnight BSc in accounting, finance or relevant field

Job Type:

Full-time Pay:

$18.00 - $21.00 per hour

Benefits:

Employee discount Health insurance Paid time off Ability to

Commute:

Camarillo, CA 93010 (Required) Ability to

Relocate:

Camarillo, CA 93010: Relocate before starting work (Required)

Work Location:

In person