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Comfort Inn and Suites by Choice Hotels
Front Desk Agent
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$37,178 / year median in California
Job Description
Front Desk Agent Comfort Inn and Suites by Choice Hotels - 3.5 Lancaster, CA Job Details Part-time | Full-time From $17.75 an hour 20 hours ago Benefits Employee discount Referral program Qualifications Hospitality Customer communication Customer service Night audit Cash register Organizational skills Front desk Receptionist experience within hospitality industry Guest services Hotel experience Full Job Description Hiring for a day or evening shift Front Desk Agent for a Comfort Inn and Suites hotel in Lancaster! Please apply if you have 1+ years of experience as a Front Desk Agent and are looking for a position in the hotel industry that will challenge and reward you. As a Front Desk Agent, you will be the first point of contact for our guests, responsible for delivering outstanding customer service and ensuring a smooth check-in and check-out process. Your skills in hospitality and guest services will be essential in creating a welcoming atmosphere. With strong organizational and computer skills, you will manage reservations and handle any inquiries efficiently. Join our team to contribute to an exceptional guest environment. In this position, your responsibilities will include: Checking in/out guests Taking reservations over the phone Providing prompt and courteous responses to guest requests Recommending nearby attractions, activities, and restaurant Assisting with upkeeping property condition and cleanliness Communicating with other departments, including housekeeping and maintenance It will help if you have: Basic computer skills Strong organizational skills Strong customer service skills Flexibility to work morning/night/weekend/holiday shifts when necessary