Job Overview:

Join our team as a Front Desk Agent where you will be the first point of contact for our guests. We are looking for a customer-oriented individual with excellent communication skills and a passion for providing exceptional guest service. If you thrive in a fast-paced environment and enjoy interacting with people from diverse backgrounds, we want to hear from you. You must be reliable and dependable or please do not apply.

Responsibilities:

• Greet guests in a friendly and professional manner upon their arrival
• Check guests in and out efficiently, ensuring all necessary information is accurately recorded
• Answer phone calls and assist guests with inquiries or reservations
• Handle guest requests promptly and effectively to ensure their satisfaction
• Process payments and maintain accurate records of transactions
• Coordinate with other hotel departments to meet guest needs seamlessly

• Qualifications:

• Previous experience in a front desk or customer service role is preferred
• Proficiency in using phone systems and basic computer applications
• Strong communication skills with the ability to speak multiple languages (Bilingual/Multilingual is a plus)
• Excellent phone etiquette and interpersonal skills
• Knowledge of hotel management systems is advantageous
• A passion for hospitality and delivering exceptional guest services If you are enthusiastic about providing top-notch customer service and creating memorable experiences for our guests, we invite you to apply for the Front Desk Agent position.

Join our team and be part of a dynamic environment where your skills and dedication will be valued. Apply within please. We are only looking for someone that has open availability. Must be available on the weekends. Training provided. Experience preferred,

Job Types:

Full-time, Part-time Pay:

$18.00 per hour People with a criminal record are encouraged to apply

Work Location:

In person