Job description: We are currently seeking Front Desk Agents for all shifts to join our team at the Cornell Hotel this role will include: Perform all check-in and check-out tasks Manage online and phone reservations Inform guest about payment methods and verify their credit card data Welcome guests upon their arrival Provide information about our hotel, available rooms, rates and amenities Find a resolution to guest dissatisfaction Keep contact with our housekeeping staff to ensure all rooms are clean and ready for guest arrivals Correspondence via email with guests regarding their stay People pleasing attitude Naturally conversational

Requirements:

We believe in the right attitude and the rest can be trained! Work experience as a Hotel Front Desk Agent, Receptionist, or in customer service is preferred but not necessary Willingness to learn software Excellent communication skills Must be available to work weekends Must have sound judgment and discretional skills and be able to work with little supervision Bilingual; Spanish and English helpful

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance If you're passionate about hospitality and want to be part of a welcoming team in the heart of San Francisco, we'd love to hear from you.

Work Location:

In person

Pay:

From $20.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person