We are seeking a friendly, professional, and detail-oriented Front Desk Agent to join our hotel team. As the first point of contact for guests, you will be responsible for providing exceptional customer service, managing check-in and check-out procedures, handling reservations, and addressing guest inquiries or issues efficiently.

Key Responsibilities:

Greet guests warmly and professionally upon arrival and departure Perform check-in/check-out processes accurately and efficiently Manage room reservations via phone, email, and online booking systems Provide guests with information about hotel services, amenities, and local attractions Handle payments, process invoices, and maintain accurate records Respond to guest complaints or concerns with patience and problem-solving skills Coordinate with housekeeping and maintenance teams to ensure room readiness Maintain a clean, organized, and welcoming front desk area

Pay:

$17.00 - $18.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person