Welcome guests and provide friendly, professional service.
Handle guest check-ins, checkouts, reservations, payments, and telephone inquiries.
Respond to guest questions, requests, and concerns throughout their stay.
Communicate information about the property, beach access, local restaurants, and nearby attractions.
Monitor room status and coordinate with housekeeping to ensure rooms are ready for arriving guests.
Prepare, restock, and maintain the continental breakfast area.
Perform light housekeeping and property upkeep as needed, including tidying common areas, taking out trash, restocking supplies, and assisting with laundry.
Deliver linens, towels, amenities, and other requested items to guest rooms and cottages.
Inspect rooms and cottages for cleanliness, maintenance concerns, and missing supplies.
Report maintenance problems and assist with basic troubleshooting when appropriate.
Maintain the front office, lobby, breakfast area, walkways, and other guest areas in a clean and organized condition.
Help manage parking and provide guests with property instructions.
Follow opening, closing, cash-handling, safety, and emergency procedures.
Assist with other duties necessary for the operation of a small inn and cottage property. Qualifications
Previous hotel, inn, vacation-rental, customer-service, or hospitality experience is preferred.
Friendly, professional, and comfortable interacting with guests.
Dependable, punctual, and able to work independently.
Willing to assist with a variety of responsibilities rather than remaining exclusively at the front desk.
Strong attention to detail and problem-solving skills.
Comfortable using computers, reservation systems, email, and payment-processing equipment.
Able to walk throughout the property, use stairs, stand for extended periods, and lift or carry supplies weighing up to 30 pounds.
Available to work weekends, holidays, mornings, evenings, and varying shifts as required.

Position Expectations Ocean Echo Inn & Beach Cottages operates differently from a large, full-service hotel. Employees work as a team and may be asked to assist in different areas of the property during their shift. The successful candidate will understand that guest service includes both front-desk responsibilities and hands-on support throughout the inn and cottages.

Job Type:

Part-time Schedule:

Must be available for weekends and holidays; schedule may include morning and evening shifts

Pay:

$19.00 per hour, depending on experience

Pay:

Up to $19.00 per hour

Benefits:

Employee discount

Work Location:

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