The job description of front desk agents in most organizations consists of the following tasks, duties, and responsibilities in the example below: Receive each customer or guest that walks into the organization Ensure that visitors and customers' details are correctly entered into log books Communicate with customers and visitors to ascertain the reason for their visit Assist customers to get served in a timely fashion Direct visitors to the appropriate desks and offices Assist customers in resolving product or service issues Direct customers to the appropriate employees where their complaints will be resolved Receive incoming calls and emails and respond to them appropriately Assist customers and potential customers to schedule appointments and reminded in due time Ensure cleanliness of the front office and orderliness of customers waiting for appointments Assist visitors and customers in filling forms appropriately Manually and/or electronically store and retrieve files when required Obtain accurate and relevant information from customers and visitors.

Job Type:

Part-time Pay:

$18.00 per hour

Benefits:

Employee discount Free parking

Work Location:

In person