Ensure registration cards are completed. Ensure all needed reports are run. Continued training done with all associates including All Together Get Together, MOS and New Hire Communicate with all department managers on continuing basis. Especially the communication with Night Manager each evening/morning. Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints. Respond to Medallia guest comments Be very familiar with the hotel computer system for training, maintenance and trouble shooting. Complete weekly supply inventories to ensure adequate pars of stock. Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, Select Guests, ESP's, Special Requests, etc. Prepare group information sheets. Assist guest with check in/ check out process, resolve guest opportunities Complete check-out with balance report/ open folio report Complete credit check daily. Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities. Assure knowledge and training of Marketing Programs of company and hotel. Scheduled and monitoring labor and payroll

Tools and Equipment:

Computer and printer, telephone, pen/pencil, photo-copying machine, facsimile machine

Working Environment:

Interior and on occasion exterior of hotel with exposure to weather conditions. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster . Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .