Our hotel has an opening for a Front Desk Agent who will be responsible for greeting customers and assisting with check-in process, as well as answering any questions customers may have. The ideal candidate for this position has above average customer service skills, is able to remain calm under pressure, and possesses strong organizational skills. We're looking for someone who can quickly make a judgment call, and our Front Desk Agents must also possess a professional demeanor.

Responsibilities:

Process guest check-in, room assignments. Check-out and collect payments. Answer phones and inquiries in a timely manner. Answer guest questions and requests. Manage online and telephone reservations. This includes same day and future reservations. Take and place wake up calls. Run, distribute and file required daily reports as directed. Must possess a consistent professional and positive attitude when communicating with guests and associates. Perform special projects and other responsibilities as assigned. Must have open availability for all shifts we offer.

Pay:

$17.00 - $19.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Experience:

Organizational skills: 1 year (Required) Customer service: 1 year (Required) Hotel experience: 1 year (Preferred) Front desk: 1 year (Preferred) Administrative experience: 1 year (Preferred) Ability to

Relocate:

North Haven, CT 06473: Relocate before starting work (Required)

Work Location:

In person