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Shangri-La Springs
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,454 / year median in Florida
Job Description
Shangri-La Springs, in the heart of downtown Bonita Springs, is a historic center for vitality through healing arts and nature. That ethos permeates all aspects of the property, from the full-service organic spa to the certified organic farm-to-table restaurant that utilizes produce grown on the property itself. Shangri-La Springs Resort & Spa is growing! We are seeking a Full-Time Front Desk Agent for this extraordinary historic property to provide outstanding customer service at our front desk—the heart of activity at this legendary property. The Front Desk Agent greets and registers guests, answers all incoming calls, assists guests with any questions they might have, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities, local area, and guest accommodations to meet SLS's high standards of quality. Full Time hours. Schedule TBD in conjunction with the Manager but the Front Desk Agent can expect to work weekends and nights.