Why Join Us? Competitive pay (dependent upon experience)
Front Desk Agent Responsibilities:
Register & process guests and their assigned rooms Accommodate guest requests Communicating with hotel staff on the status of guest rooms Up Selling guest rooms and promoting hotel services Handling cash payments Maintain a clean and neat front desk area Do laundry folding when required. Sweeping and mopping lobby when required. Shift Time 3pm to 11pm.
Front Desk Agent Qualifications:
Previous experience at a hotel Please have solid references Successful history as a front desk agent or related hospitality experience Must have a flexible work schedule Flexible schedule Task-driven individual Willing to work any shift in a day. Summary As a Front Desk Associate, you will be the first point of contact for our guests, responsible for delivering outstanding customer service and ensuring a welcoming atmosphere. Your core skills in hospitality and guest services will be essential as you manage check-ins, handle inquiries, and provide information about hotel amenities. With a strong foundation in hotel experience and phone etiquette, you will effectively communicate with guests to enhance their stay. Your ability to multitask and manage a multi-line phone system will contribute to a seamless front desk operation, making you a vital part of our team.