Guest Service AgentExceptional Hospitality Starts with You! Do you enjoy meeting new people, creating positive experiences, and making guests feel welcome? Join our hotel team as a Guest Service Agent and become an important part of creating memorable stays for every guest. As the face of our hotel, you'll be more than just a front desk team member. You'll be a trusted resource for our guests, helping them feel comfortable, cared for, and valued from the moment they arrive until the moment they leave.

What You'll Do Welcome & WOW:

Greet guests with a friendly, positive attitude and provide a smooth, personalized check-in and check-out experience.

Create Great Stays:

Respond to guest requests, answer questions, and resolve concerns with care, urgency, and professionalism. Be the

Hotel Expert:

Share knowledge about hotel amenities, services, room types, promotions, and local attractions.

Drive Revenue:

Identify opportunities to promote room upgrades, amenities, and other hotel services.

Stay Organized:

Accurately manage reservations, guest accounts, payments, keys, messages, and other front desk responsibilities. Be a

Team Player:

Communicate effectively with housekeeping, maintenance, management, and other departments to ensure our guests have a seamless stay.

Make Every Moment Count:

Bring energy, professionalism, and a genuine desire to help to every guest interaction. What We're Looking For A friendly, outgoing personality with a genuine passion for helping people. Excellent customer service and communication skills. Strong computer skills and attention to detail. Ability to multitask and stay organized in a fast-paced environment. Professional phone etiquette and problem-solving skills. Ability to work independently while being a supportive team member. Previous hotel, front desk, or customer service experience is preferred. Bilingual skills are a plus! What It Takes to Make the Stay We believe great hospitality starts with great people. Our team members are expected to demonstrate: Hospitality

• Create a warm and welcoming experience. Integrity
• Do the right thing, every time. Leadership
• Set a positive example for others. Teamwork
• Work together to achieve great results. Ownership
• Take responsibility and follow through. Now
• Act with urgency and make every moment count.

Why Join Our Team? If you're energetic, dependable, people-focused, and ready to make a difference, we'd love to meet you! This is an opportunity to grow your hospitality and customer service skills while working with a team that values people, teamwork, and exceptional guest experiences. Bring your smile. Bring your energy. Bring your passion for hospitality. Exceptional Hospitality Starts with You!

Pay:

$15.00

• $16.00 per hour Expected hours: 32.0
• 40.

0 per week

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person