Job Summary (Why You'll Love This Role) Join a welcoming, team-oriented environment in a resort-style setting where your customer service skills and attention to detail make a real impact. Every day brings something new, and your role is key to creating a great guest experience. Responsibilities Greet guests with a friendly, professional attitude Assist with check-ins, room access, and general inquiries Answer phones and respond to the guest needs efficiently Manage reservations, updates, and cancellations Resolve guest concerns to ensure a positive experience Support daily operations by collaborating with team members Accurately enter and maintain data using Excel, Word, and Google Sheets Keep records organized and up to date Qualifications Customer service and/or data entry experience preferred Basic proficiency in Excel, Word, and Google Sheets Strong attention to detail and accuracy Excellent communication and interpersonal skills Ability to multitask in a fast-paced environment Schedule Full-time Flexible availability required, including weekends and holidays Additional Information This is an in-person position in Ormond Beach, FL Background checks are part of the hiring process and people with a criminal history are encourage not to apply.