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Fairfield by Marriott Commerce
Hotel Front Desk Agent
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Based on Georgia data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$27,532 / year median in Georgia
Job Description
Hotel Front Desk Agent Fairfield by Marriott Commerce Commerce, GA Job Details Part-time | Full-time 10 days ago Benefits Employee discount Qualifications Filing Telephone systems Multi-line phone systems Faxing Photocopying Full Job Description
HIRING IMMEDIATELY!
! Fairfield by Marriott in Commerce, Ga is seeking a Front Desk Agent who will handle a variety of duties in a busy hotel. We are looking someone that has open availability for 7a-3p and 3p-11p. The right candidate will possess a friendly demeanor and enjoy engaging with customers, as well as performing clerical work such as filing, photocopying and faxing. We're also looking for individuals who have experience utilizing computers and are comfortable working in a hotel environment.Responsibilities:
Answer calls from prospective guests Book and register rooms over the phone, in person, or online Keep records of room availability and guests' accounts Check guests in and assist guests with their needs Make room adjustments as needed Stock snacks, beverages, and other items available for purchase Arrange maintenance repairs Gather and respond to requests or complaints from guests Responsible for all duties to meet guests needs Basic cleaning duties included Qualifications- Customer service experience in a hospitality setting
- Proficiency in front desk operations and guest services
- Strong communication skills and phone etiquette
- Ability to handle multi-line phone systems efficiently
- Knowledge of guest relations