Schedule:

Open availability preferred, including weekends and holidays About Us We are a welcoming, guest-focused hotel committed to providing exceptional service from the moment guests walk through our doors. We are looking for a reliable, friendly, and personable Front Desk Agent to join our team and help create a positive experience for every guest. Job Summary The Front Desk Agent is responsible for providing excellent customer service while assisting guests with check-ins, check-outs, reservations, questions, and other hotel needs. The ideal candidate is dependable, professional, and comfortable working in a fast-paced environment. Responsibilities Greet guests warmly and provide professional, friendly service Check guests in and out efficiently and accurately Answer incoming phone calls and assist with reservations Provide information about hotel amenities, policies, and local attractions Process payments and maintain accurate guest accounts Respond to guest questions, requests, and concerns Resolve guest issues professionally or refer them to management when appropriate Communicate effectively with housekeeping and maintenance departments Maintain a clean, organized, and welcoming front desk area Follow hotel procedures for cash handling, reservations, and guest safety Complete assigned front desk duties and shift reports Assist with other hotel tasks as needed Qualifications Previous hotel or customer service experience preferred Excellent communication and customer service skills Friendly, professional, and positive attitude Reliable and punctual Ability to multitask and remain calm under pressure Basic computer skills Ability to work independently and as part of a team Must be available to work weekends and holidays as needed What We're Looking For We want someone who genuinely enjoys helping people and takes pride in creating a great guest experience. If you are dependable, hardworking, and enjoy working with the public, we would love to hear from you! Apply today to join our hotel team!

Pay:

$13.00 - $14.00 per hour

Experience:

Front desk: 1 year (Preferred)

Location:

Richmond Hill, GA (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Ability to

Commute:

Richmond Hill, GA (Preferred)

Work Location:

In person