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QI
Quality Inns
Hotel Front Desk Clerk/Night Auditor
Career Insights for Hotel Desk Clerk
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Based on Iowa data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$29,213 / year median in Iowa
Job Description
Hotel Front Desk Clerk/Night Auditor Quality Inns Cedar Rapids, IA Job Details Part-time | Full-time $11
- $14 an hour 3 hours ago Benefits Employee discount Qualifications Customer communication Customer service Filing Attention to detail Organizational skills Faxing Order entry
Full Job Description Job Overview:
We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.Duties:
- Greet and assist visitors in a professional and friendly manner
- Answer incoming calls and direct them to the appropriate department
- Perform order entry tasks accurately and efficiently
- Maintain a clean and organized front desk area
- Assist with clerical tasks such as filing, photocopying, and faxing
- Manage calendars and schedule appointments
- Handle customer inquiries and provide information about services
- Addition duties will be assign according to the shift; like helping with breakfast area, help with laundry , cleaning front desk area etc..
- must be flexibvle to cover between other shift as needed.
Requirements:
- Proven experience in customer service or a similar role
- Experience in using front desk system would be a plus
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Excellent communication and interpersonal skills This position offers the opportunity to work in a dynamic environment where customer service excellence is paramount.
Job Types:
Full-time, Part-time Pay:
$11.00- $14.