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AmericInn Fairfield

Front Desk Agent

Job Description

Job Summary We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and inviting environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily operations with enthusiasm and efficiency. Responsibilities Greet visitors and clients warmly, ensuring a positive first impression at all times Manage multi-line phone systems, directing calls accurately and professionally Handle scheduling, calendar management, and appointment setting using productivity software and Google Workspace tools Perform data entry tasks with precision, maintaining accurate records in spreadsheets and databases Support office management duties such as filing, document proofreading, and organizing supplies Provide excellent customer support by addressing inquiries promptly and courteously Maintain a clean, organized front desk area to promote a welcoming environment for all guests Skills Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and Google Workspace applications Experience with office management, clerical tasks, and data entry processes Excellent phone etiquette with the ability to handle multi-line phone systems efficiently Bilingual abilities are highly valued to assist diverse client needs effectively Demonstrated organizational skills with attention to detail in filing, proofreading, and scheduling Ability to manage time effectively while juggling multiple responsibilities in a fast-paced environment Familiarity with QuickBooks or similar accounting software is a plus for handling basic financial tasks Prior office experience combined with strong interpersonal skills ensures exceptional client communication and support Join us as a Front Desk Agent to be the friendly face that keeps our operations running smoothly! Your proactive approach and dedication will make a meaningful difference every day.
Pay:
From $13.50 per hour
Benefits:
Employee discount Flexible schedule Paid time off
Work Location:
In person

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$29,213 / year median in Iowa

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