At Aqua-Tots Swim Schools, we're committed to helping every child gain life-saving swim skills while creating a positive, supportive experience for every family who walks through our doors. Research shows that formal swim lessons can reduce a child's risk of drowning by up to 88%—and that's the impact we strive to make every day. As a Front Desk Associate, you play a key role in delivering that mission and shaping each family's experience.

Position Overview:

Working alongside the General Manager, the Front Desk Associate helps ensure every interaction reflects the Aqua-Tots standard of excellence. You'll serve as the first point of contact for families—creating a welcoming environment, providing clear information, and building confidence in their child's progress.

Core Responsibilities:

Welcome and assist every guest with professionalism and enthusiasm Communicate program details, safety practices, and class expectations with clarity Maintain a clean, organized, and presentation-ready facility Understand and follow the Emergency Action Plan (EAP), addressing safety concerns immediately Assist with scheduling, communication, and daily operational coordination Contribute to a positive team environment that reflects our values and culture Stay adaptable and open to learning new tools, systems, and responsibilities

Qualifications & Skills:

Enjoy working with children and engaging with families Strong verbal and written communication skills Ability to manage concerns and resolve issues with patience and professionalism Familiarity with swimming or water safety is helpful, but not required Minimum age of 16 Self-motivated with a willingness to step up and take initiative

What We Offer:

Opportunities for career development and advancement Incentives and performance-based rewards Support for continued education and personal growth Paid holidays to enjoy time with family and friends A collaborative, encouraging team environment where contributions are valued

Pay:

From $15.00 per hour Expected hours: 4.0 - 25.0 per week

Benefits:

Flexible schedule

Work Location:

In person