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Don Moyer Boys & Girls Club
Front Desk Clerk
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Based on Illinois data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,934 / year median in Illinois
Job Description
Front Desk Clerk Don Moyer Boys & Girls Club - 3.1 Champaign, IL Job Details Part-time | Full-time $16 an hour 20 hours ago Benefits Paid time off Qualifications Customer communication Microsoft Office High school diploma or GED Full Job Description The Front Desk Clerk displays exceptional customer service by greeting and welcoming all members, volunteers and guests to Don Moyer Boys & Girls Club. This position ensures that everyone receives accurate information and prompt service. This is an hourly part-time position with a schedule of 1pm - 6pm , Monday through Friday. Key Responsibilities Serves as front desk receptionist for a designated program site; greets members, guests, and volunteers and provides information and direction Ensures that youth entering the facility have an up-to-date membership, greets them by name, and checks each member in using the member database Releases members at pick up to authorized parties by confirming identity and logs members out upon departing the facility using the member database Supports program staff by preparing attendance and daily service report sheets and ensures sheets are collected at the end of the programming day Answers incoming telephone calls at the designated program site, provides basic information to callers, takes messages and follows up as necessary Provides communication with parents, members, guests, volunteers, and staff at the direction of the Program or Unit Director Supports a safe and secure environment by monitoring facility access and reporting concerns Manages volunteer sign in/out and logs volunteer hours Maintains a clean and orderly front desk area Monitors supplies and submits requisition forms as requested by Program Leadership Qualifications Must be at least 18 years of age High school diploma or GED equivalent required One or more years of customer service required . Experience in a school or youth-serving organization is highly desirable Excellent written and verbal communication skills Detail-oriented and well-organized Experience with office equipment, computers, and basic applications (Microsoft suite) required