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Starved Rock Lodge

Front Desk Associate

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Based on Illinois data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,934 / year median in Illinois

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Job Description

Come work in the most scenic area in Illinois, Starved Rock Lodge, nestled in beautiful Starved Rock State Park, which hosts 2.5 million visitors every year. Join our amazing team of associates working at the Front Desk in our historic lodge!
Full-Time or Part-Time What You Will Do:
Provide extraordinary hospitality to all guests and visitors through efficient and timely reservations, check-ins/check-outs, as well as proactive handling of guest needs. We Are Looking for
Someone Who:
Can provide excellent customer service in a calm and professional manner to meet and exceed customer expectations Has strong communication and interpersonal skills Has basic computer skills including Microsoft Office (Word, Excel, Outlook) Can multitask, utilize time wisely, and work independently Is available to work a variety of day, night, weekend, and holiday shifts
Education & Experience:
High School diploma or equivalent required Minimum 1 year of experience in a customer service role Previous hotel/resort front desk experience preferred Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.
Pay:
$15.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location:
In person