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Springhill Suites by Marriott Chicago/Waukegan Gurnee
Part-Time AM Guest Service Agent
Career Insights for Hotel Desk Clerk
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Based on Illinois data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,934 / year median in Illinois
Job Description
The successful candidate will be responsible for greeting guests, answering questions, providing information about the hotel and its services, and handling any complaints or issues that may arise. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to remain calm under pressure. This position is from 7am until 3pm on Saturdays and Sundays.