Our hotel in the Elkhart area are in search of outstanding upcoming desk clerks. We are seeking Hotel Front Desk We provide an outstanding work environment. Your smile and personality, desire to make our guests feel appreciated and ability to run our front desk efficiently are the valuable qualities we're looking for in our Guest Attendant.
Responsibilities:
Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments Contact housekeeping or maintenance staff when guests report problems.
Make and confirm reservations.
Issue room keys and information, directions and instruction to guests and visitors Record guest comments or complaints, referring customers to managers as necessary Perform hotel laundry duties
Qualifications:
Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills Flexiable schedule weekends and holidays a must 574 262-8600 300