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CS
Candlewood Suites
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
Career Insights for Hotel Desk Clerk
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Based on Indiana data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,205 / year median in Indiana
Job Description
Our hotel in the Elkhart area are in search of outstanding upcoming desk clerks. We are seeking Hotel Front Desk We provide an outstanding work environment. Your smile and personality, desire to make our guests feel appreciated and ability to run our front desk efficiently are the valuable qualities we're looking for in our Guest Attendant.
Make and confirm reservations.
Issue room keys and information, directions and instruction to guests and visitors Record guest comments or complaints, referring customers to managers as necessary Perform hotel laundry duties
Responsibilities:
Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments Contact housekeeping or maintenance staff when guests report problems.Make and confirm reservations.
Issue room keys and information, directions and instruction to guests and visitors Record guest comments or complaints, referring customers to managers as necessary Perform hotel laundry duties