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SWAN LAKE HOLDINGS LLC

Part Time Guest Services Rep

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 8 weeks ago

Location: Plymouth, IN (Onsite)

Last Updated: 4 days ago

Hours: Part-Time

Expires: 10/11/2026

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,205 / year median in Indiana

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Job Description

Welcoming Guests:

Acting as the first and last point of contact by greeting arrivals warmly, verifying identification, and assigning rooms.

Information & Concierge:

Providing detailed information about hotel amenities (e.g., breakfast times, Wi-Fi passwords) and offering directions or local tourist recommendations.

Complaint Resolution:

Addressing guest concerns (e.g., noisy rooms, billing errors) in a calm, empathetic, and efficient manner.

Special Requests:

Managing VIP arrangements, issuing safe deposit boxes, and handling luggage storage.