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True North Hotel Group

Front Desk Associates

Entry-Level JobVerifiedNo experience needed

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,502 / year median in Kansas

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Job Description

True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Candlewood Suites in McPherson, KS. We offer awesome benefits and a great family culture. RESPONSIBILITIESGreets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas.

Responds to guest questions either in person or over the phone. Fulfills guests needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed.

Resolves guest problems/complaints.

Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.
QUALIFICATIONS
High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.

Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.

Experience in hospitality is a plus. We look forward to hearing from you!

True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. 7am-3pm