Job Summary We are seeking a dedicated and friendly Hotel Front Desk Clerk to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out experience. This role requires strong communication skills, attention to detail, and a passion for hospitality. Duties Welcome guests upon arrival and assist with the check-in process. Manage reservations and ensure accurate guest information is recorded. Handle guest inquiries, requests, and complaints in a professional manner. Operate phone systems to respond to incoming calls and provide information about hotel services. Maintain a clean and organized front desk area. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Provide information about local attractions, dining options, and hotel amenities. Assist with billing inquiries and process payments efficiently. Requirements Previous experience in front desk operations or guest services within a hotel or resort setting is preferred. Strong phone etiquette and communication skills are essential. Bilingual candidates are highly desirable to accommodate diverse guests. Familiarity with hotel management software and phone systems is advantageous. A background in hospitality management or related fields is a plus. Excellent problem-solving skills and the ability to handle challenging situations calmly. Available to work flexible hours, including mornings, afternoons, nights, weekends, and holidays as needed.

About Sleep Inn of Olathe-Kansas City:

We are a welcoming and professional hotel that values a positive work environment and flexibility. Our team is dedicated to providing excellent service while ensuring a supportive and accommodating workplace for our employees. Whether you're looking for a steady job or flexible shifts to fit your lifestyle, we offer a friendly and reliable workplace where your time matters. Join our team as a Hotel Front Desk Clerk where you can make a positive impact on our guests' experiences while working in a dynamic hospitality environment!

Job Types:

Full-time, Part-time Pay:

$14.50 - $17.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person