Front Desk Agent Duties:

Greet and welcome guests in a friendly and professional manner
Check-in and check-out guests efficiently and accurately
Answer phone calls and respond to guest inquiries
Provide information about hotel amenities, services, and local attractions
Handle guest complaints and resolve issues promptly and courteously
Maintain a clean and organized front desk area
Assist with guest requests such as booking reservations and providing directions
Process payments and maintain accurate records of guest transactions

Skills:

Excellent communication and interpersonal skills
Strong customer service orientation
Proficient in using phone systems and computer software
Ability to multitask and prioritize tasks effectively
Attention to detail and accuracy in handling guest information
Problem-solving skills to resolve guest issues in a timely manner

Job Types:

Full-time, Part-time Pay:

$10.50

$13.

00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Retirement plan Vision insurance Ability to

Relocate:

Hazard, KY 41701: Relocate before starting work (Required)

Work Location:

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