Guest Services Representative Executive Hotel Management - 3.0 Baton Rouge, LA Job Details $14 - $16 an hour 5 hours ago Qualifications Visitor query response Customer communication Hotel policy compliance Maintaining an organized workspace Computer literacy Greeting customers Client inquiry handling Answering guest questions Hotel public area cleaning Hotel and accommodations guest check-out Computer skills Hotel and accommodations guest complaints handling Clean workspace maintenance Communication skills Entry level Full Job Description Are you a people person with a passion for providing exceptional service? We're thrilled to invite you to join our team as a Guest Services Representative. In this role, you'll be the welcoming face of our hotel, ensuring each guest enjoys a memorable experience from check-in to check-out. Your ability to connect with guests and provide outstanding service will make a lasting impression and contribute to our vibrant hospitality culture. With a competitive hourly salary of $14 - $16, you'll have a chance to shine in a dynamic, fast-paced environment. We value your dedication to creating a warm, inviting atmosphere where every guest feels valued and cared for. Let's work together to make every stay special. Apply now and become a cherished member of our hospitality family.

Compensation:

$14 - $16 hourly

Responsibilities:

Greet and welcome guests upon arrival with a friendly and professional demeanor Assist guests with check-in and check-out procedures efficiently and accurately Respond to guest inquiries and provide information about hotel facilities and services Handle guest requests and complaints promptly and in accordance with hotel policies Maintain a clean and organized lobby area to enhance the overall guest experience

Qualifications:

Excellent verbal communication skills Computer skills Problem-solving skills Active listening skills Personal accountability skills About Company We offer an appealing atmosphere and welcome a wide variety of guests from many different backgrounds. From business travelers to sports enthusiasts and conference attendees, our guests have a range of reasons to travel to Baton Rouge. We strive to give each of them a positive impression, starting with their interactions with associates of our hotel.