enVision Hotel & Conference Center Mansfield-Foxboro is seeking enthusiastic individuals to join the front desk team for evening shifts (3PM-11PM). As a Front Desk Agent, your primary responsibilities include (but are not limited to): Greeting guests with a warm and friendly greeting, completing the guest registration process, establish method of payment and verify credit for check ins, make and confirm reservations via phone and in person, respond to guest requests in a timely and courteous manner, stock and process sales for gift shop, perform security and safety checks throughout the shift, maintain safety of self, guests and company owned property at all times, complete light Housekeeping Duties in the Lobby Area such as dusting, sweeping, cleaning spills (as needed) and window/door glass cleaning. Ensuring overall guest satisfaction and take appropriate steps to resolve any guest issues immediately is essential. Employees are also responsible for communication and documentation of vital shift information via email to other team member and General Manager every worked shift.
Job Type:
Full-time Pay:
$16.00 - $18.00 per hour
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Vision insurance