That means:

Welcoming and checking in guests with genuine warmth and professionalism Managing reservations and guest requests — and following up until they're actually resolved Recommending local dining, attractions, and activities like a proud local Coordinating with housekeeping and other departments so nothing falls through the cracks Handling guest luggage and special deliveries Troubleshooting basic tech or maintenance issues on the spot Catching the small stuff before it becomes a big deal Who We're Looking For More than a résumé, we're looking for a track record: Reliable and punctual — someone who shows up, on time, every time, because they know their team is counting on them High integrity — owns mistakes, tells the truth, does the right thing when no one's watching A natural communicator — warm, clear, and genuinely good at making people feel seen and heard Coachable — takes feedback well and gets better fast, without needing to be told twice Calm under pressure — can multitask through a busy check-in rush without losing warmth or accuracy Basic computer proficiency and a willingness to learn new systems Knowledge of the Camden, Rockport, and Rockland area is a plus Previous hospitality, retail, or customer service experience is helpful — but not required Most of all, we're looking for people who genuinely enjoy helping others and take real pride in doing the small things right. Why You'll Love Working Here Year-round employment with real stability and room to grow Consistent weekly schedules with consecutive days off A positive, team-oriented culture where your contributions are noticed A beautiful place to work, on one of Maine's most iconic stretches of coastline The chance to create memorable experiences for guests visiting from all over the world Benefits Paid time off Birthday pay Holiday pay Employee dining discounts at our hotel restaurants Maine Sport Outfitters employee discount New England hotel stay discounts Ongoing training and development Referral program Be Part of Something Special We know great guest experiences start with great employees. We're committed to a workplace where team members feel valued, supported, and empowered to do their best work — and where showing up reliably and owning your role is genuinely noticed and rewarded. Be inspired. Be recognized. Be rewarded. Apply today and start your hospitality career with the Bay View Collection. Lord Camden Inn, 16 Bay View Hotel, and Grand Harbor Inn are Equal Opportunity Employers.

Job Types:

Full-time, Part-time Pay:

$18.00 - $19.50 per hour

Benefits:

Employee discount Paid time off Professional development assistance Referral program Application Question(s): On a scale from 1-10, where do you rate your level of postivity? Tell us about a time you owned the moment for someone.

Shift availability:

Night Shift (Required) Day Shift (Preferred) Ability to

Commute:

Camden, ME 04843 (Required)

Work Location:

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