Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Front Desk Agent/ Night Audit
Job
Fairfield Inn & Suites
Gaylord, MI (In Person)
$33,280 Salary, Part-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
26
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Front Desk Agent/ Night Audit 3.3 3.3 out of 5 stars 826 Carpenter Street, Gaylord, MI 49735 $16 an hour - Part-time Fairfield Inn & Suites 2,984 reviews $16 an hour - Part-time Job Overview Join our dynamic hospitality team as a Front Desk Agent and Night Audit! In this energetic role, you will be the welcoming face of our hotel, ensuring every guest experiences exceptional service from check-in to check-out. During your afternoon/night shift, you will oversee the smooth operation of the front desk, perform detailed audits of daily financial transactions, and maintain guest satisfaction through attentive customer service. Your enthusiasm and professionalism will help create memorable stays for our guests while supporting the overall success of our hotel operations. Responsibilities Greet guests warmly and provide outstanding customer service throughout their stay, addressing inquiries and resolving issues promptly. Manage all front desk operations including check-ins, check-outs, reservations, and guest requests with efficiency and professionalism. Conduct nightly audits of financial transactions, verify billing accuracy, and prepare reports to ensure proper accounting procedures are followed. Handle multi-line phone systems with excellent phone etiquette, directing calls accurately and courteously. Maintain a clean, organized front desk area while adhering to hotel policies and procedures. Assist with guest relations by providing local information, amenities details, and personalized service to enhance guest experiences. Requirements Proven experience in hospitality management or hotel management roles, especially in front desk or guest services positions. Bilingual or multilingual abilities are highly desirable to serve diverse guest populations effectively. Prior experience with night audit procedures and hotel accounting systems is preferred. Strong customer service skills with a friendly, approachable demeanor and excellent communication abilities. Knowledge of multi-line phone systems and phone etiquette to handle guest inquiries professionally. Familiarity with resort or hotel environments, demonstrating an understanding of hospitality standards and guest relations. Ability to work independently during afternoon/night shifts while maintaining high attention to detail and security awareness. Join us in delivering exceptional hospitality experiences! We value energetic team players who thrive in fast-paced environments and are passionate about creating welcoming atmospheres for every guest. This paid position offers a fantastic opportunity to develop your skills in hotel management while making a positive impact on our guests' stays.