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Magnuson Copper Crown Hotel
Front Desk Associate: full-time & part-time available
Entry-Level JobVerifiedNo experience needed
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,866 / year median in Michigan
Job Description
The Magnuson Hotel Copper Crown seeks full-time and part-time Front Desk Associates to join their hotel team in Hancock, Michigan. Our Front Desk Associates play a huge role in creating great guest experiences, especially during check-in and check-out. You're often the first smile our guests see—and the one they remember.
WHAT YOU WILL DO.
Welcome guests and help them feel right at home. Share information about hotel amenities and local favorites (restaurants, attractions, directions, and more). Sell rooms to walk-in guests. Enter, update, and process reservations and charges using our computer system. Respond to guest questions, concerns, and requests in a friendly, timely way. Inform housekeeping of room statuses and availability. Keep the front desk area clean and organized. Balance the cash drawer. Work as part of a supportive, team-oriented environment.WHAT WE OFFER.
Starting wage of $15.50- $16.
SCHEDULE & SHIFTS.
We offer full-time and part-time opportunities with shifts available: 6:45am- 3:00pm 2:45pm
- 11:00pm 10:45pm
- 7:00am We're a 24/7/365 operation, so flexibility is important.
WHAT WE ARE LOOKING FOR.
Must be 16 years of age or older. Previous hotel or motel front desk experience is a plus, but not required. A genuine commitment to providing excellent customer service. Comfortable using computers—you'll work with a reservation system and the internet daily. Flexibility with days, nights, weekends, and holidays (typical in hospitality). A problem-solver who works safely and stays calm under pressure. Ability to lift, push, or pull up to 50 pounds (with assistance), bend and crouch, walk stairs while carrying items, shovel walkways, stand for extended periods, and work with cleaning products as needed.ARE YOU READY
for a role where every day is different, teamwork matters, and you get to be part of a welcoming hospitality experience? Take the next step and apply online at spinner.hirescore.com- The Magnuson Hotel Copper Crown of Hancock, Michigan features 46 rooms and is located near Michigan Technological University, Portage Lake, and the Houghton County Fairgrounds.