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Inn of Saugatuck
Front Desk Staff
Entry-Level JobVerifiedNo experience needed
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,866 / year median in Michigan
Job Description
Job Overview We are seeking friendly and personable Front Desk Staff to be the welcoming face of our Bed and Breakfast. This would be a part time position starting mid to late August. Hours would mostly be midday to early afternoon start and leaving at 6-8 pm depending on the check ins. Weekends would be needed as well. In this vital role, you will manage front desk operations with enthusiasm, ensuring a smooth and professional experience for guestsc hecking in. This position will also include some housekeeping help as well as common area cleaning help. Must have reliable transportation. Responsibilities Greet visitors and clients warmly, providing exceptional customer service and ensuring they feel welcomed. Answer calls and texts from guests. Manage office reception duties including handling incoming mail, emails, and inquiries with professionalism. Maintain organized filing systems, update records accurately, and assist with document proofing and word processing tasks. Assist with housekeeping when needed. Assist with general cleaning, gardening, and breakfast preparation. Provide general administrative support to ensure the smooth operation of daily office activities. Qualifications Excellent organizational skills with the ability to multitask effectively and prioritize tasks efficiently. Exceptional customer service skills with a friendly demeanor and clear communication style. Ability to work independently while maintaining attention to detail in all tasks. Willing to be trained and follow direction. Join us as a Front Desk Staff member and be part of a vibrant team dedicated to creating positive first impressions through energetic service and efficient office support!