Full Time Front Desk Associate Homewood Suites by Hilton Minneapolis Mall of America Bloomington, MN Job Details Full-time $18 an hour 3 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Referral program Retirement plan Qualifications Microsoft Outlook Filing Attention to detail Organizational skills Venue guest services Full Job Description Job Overview We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Bilingual candidates are highly encouraged to apply. Responsibilities Greet and assist guests upon arrival, ensuring a warm and welcoming atmosphere. Manage front desk operations including check-in/check-out procedures. Answer phone calls and respond to inquiries in a timely manner. Maintain accurate records of guest information and reservations. Handle administrative tasks such as filing, data entry, and clerical duties. Coordinate with other departments to ensure seamless service delivery. Assist with office management tasks as needed, ensuring the front desk area is organized and presentable. Utilize computerized systems for scheduling and record-keeping efficiently. Experience Previous experience in a hotel front desk with Hilton is preferred. Familiarity with PEP, Outlook, and Quore is a plus. Strong guest service and satisfaction is a necessity. Bilingual abilities are highly desirable to assist a diverse guests. Excellent organizational skills and attention to detail are essential for success in this role. Join our team as a Front Desk Associate at Homewood Suites by Hilton Minneapolis Mall of America in Bloomington, MN where you will play a vital role in creating positive experiences for our guests while contributing to exceptional associate culture.

Job Type:

Full-time Pay:

$18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance

Work Location:

In person